Spark Wallet: Empowering Financial Access Across Africa

ABSA's Spark Wallet bridges financial gaps for the unbanked, enabling millions to send money, buy airtime, pay bills, and more.

Client

ABSA Bank

Date

Jan 2024 - Dec 2024

Role

Lead Designer

Problem statement

Millions of people, especially in underserved areas, lack access to vital financial services due to limited traditional banking options. This limits their full economic participation and growth. Digital wallets offer a practical solution, providing low-cost, mobile-based financial access and simplified identity verification. This enables unbanked users to access essential services like sending money and paying bills. Although digital literacy and connectivity can be challenges, this digital wallet is designed to be accessible and efficient even with poor signal, bridging the inclusion gap and empowering users to securely and sustainably manage and grow their finances.

Key Features of Spark Wallet

Spark Wallet brings financial freedom and control right to your fingertips. With an array of intuitive features, this app was designed to make managing, spending, and saving money as smooth and effortless as possible.

- Split Payments: Easily divide expenses among friends or family with Spark's seamless split payment feature, simplifying group payments and shared costs.

- Send Money: Quickly transfer funds to beneficiaries with a few taps, making it easy to stay connected financially, no matter the distance.

- Pay Bills: Manage your monthly expenses effortlessly by paying bills directly from the app, saving time and keeping finances organised.

- Request Loan: Access small, convenient loans when you need them most, providing a safety net for unexpected expenses or cash flow gaps.

- Savings Goal: Set and track personalized savings targets to help you achieve your financial aspirations, whether for a vacation, new gadget, or future investments.

Scaling Spark Across Regions

With over 300 custom-designed screens crafted for a seamless mobile experience, Spark continues to grow its digital footprint. The app has successfully onboarded users across 8 countries, each with unique needs and requirements, reinforcing Spark’s commitment to delivering localized solutions in a global marketplace.

“ Ryan's leadership, UX skills and UI expertise have ensured that we will reach digital transformation milestones in our African market and acheive growth in customer registration and retention”

Jade Sasseen
Design Director, Absa